Medical practices
KV-Safenet, KIM, GDPR, the German telematics infrastructure. IT that does not slow down the working day - and keeps the regional physicians' association satisfied.
So arbeiten wir mit Medical practices.
Vier Punkte, die wir bei Medical practices immer in den Vordergrund stellen.
In practice that means.
Ein konkreter Fall.
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Medical practices - im Detail.
What medical practices can expect from CAVORT
Medical practices are unusual IT clients - not because of the technology, but because of the daily pressure. When the system at reception goes down, fifteen patients are waiting. Every minute of downtime is felt more sharply than in most other sectors.
What we typically look after
- Practice network with clean segmentation between TI, practice management, guests and medical IoT
- Telematics infrastructure around the connector - KIM, ePA, e-prescriptions, digital sick notes
- Backup with tested restores (compatible with GDPR and association audits)
- Patch management for every practice PC, with automatic Windows and software updates
- Monitoring for servers, network and the TI connector
- Practice Wi-Fi with a guest network that no practice device can reach
- Telephony - classic or Teams-based, as you prefer
What we do NOT do
- We are not practice software support. If Medistar or T2med has a software problem, call the vendor - we help diagnose whether it is the software or the infrastructure.
- We are not your TI connector vendor. We work with Secunet, Kocobox and Rise - but connector procurement and certified installation run through the respective manufacturer.
A typical practice stack with us
- UniFi for network and Wi-Fi
- Microsoft 365 Business in a GDPR-compliant configuration (or an on-prem alternative)
- Veeam or Proxmox Backup Server for backups
- Immutable storage for ransomware protection
- Microsoft Defender for Business on endpoints
- Teams or a SIP phone system, as preferred
- The TI connector of the practice’s choice
How we work together.
From the first hello to running operations in five steps.
Andere Branchen.
Medical practices - frequently asked.
FAQ.01Do you support the telematics infrastructure (TI)?
Yes. We work with your TI connector provider (Secunet, Kocobox, Rise), make sure KIM, the ePA and e-prescriptions work, and handle updates and certificate renewals. In short: we are not the connector vendor, but we make sure everything around it runs.
FAQ.02Are patient records even allowed in the cloud?
Yes, if the data processing agreement is right and the data sits in an EU data centre. Microsoft 365 with the EU Data Boundary works for many practices. For practices where that is too close to the line, we build on-prem or Hetzner-Germany setups. We advise neutrally.
FAQ.03How long does a practice move or new build take on the IT side?
Typically four to eight weeks from the go-ahead, if we are involved early. We plan cabling, network, TI connection, telephony and workstations in parallel with the construction work - and hand over IT-ready on opening day.
FAQ.04Roughly what does IT support for a practice cost?
For a single practice with five to eight workstations we budget 300 to 600 EUR per month as a flat rate, including remote support, monitoring, backup and patch management. Larger group practices scale accordingly. One-off project work is billed separately.
FAQ.05Do you respond quickly when the practice is at a standstill?
Yes. For practice clients we hold guaranteed response times (usually 2 hours during business hours, 4 hours for emergencies at night or at weekends). We know that every minute without working practice software costs revenue and patient goodwill.
FAQ.06Can you handle our practice management software (Medistar, Duria, T2med)?
Yes. We run the IT layer; support for the practice software itself comes from the vendor - but we can coordinate, triage when something fails, and establish whether it is a software or an infrastructure problem.
Sprechen wir 30 Minuten über Medical practices.
Intro call kostenlos. Wir hören zu, schauen uns Ihren Medical practices-Setup an und sagen Ihnen ehrlich was sich am meisten lohnt.